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Co-Creating a Digital Platform for iGuzzini

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iGuzzini is a global leader in architectural lighting, known for combining innovation, design, and technology. As part of a major brand evolution, the company set out to launch a new digital platform on Optimizely DXP - one that would not only reflect its premium identity but also support a complex ecosystem of products, data, and integrations.

For iGuzzini, design wasn’t just visual - it was functional. Every interaction, every product detail, and every user journey needed to work flawlessly. To bring this vision to life, they chose a partnership centered on collaboration and precision.
Project
The Opportunity: A Shared Ambition for Excellence

The platform had already seen significant development, but unlocking its full potential required deep technical alignment and strategic focus. The client sought a partner capable of not only delivering a stable, high-quality launch but also managing post-launch refinements, reducing technical debt, and building a pipeline of high-value features to enhance their digital ecosystem.

Together, we defined success not as just “going live,” but as creating a scalable foundation for long-term growth.

Our Approach: Structure That Unlocks Value

Step 1: Rapid Diagnosis

We conducted a focused audit identifying what mattered most for launch versus what could be enhanced in future iterations. This ensured every effort delivered immediate value.

Step 2: Define What Matters Most

Instead of trying to solve everything at once, we aligned on a shared definition of launch readiness:

● A working product catalogue
● Reliable data flow
● A consistent frontend experience
● Stable integrations

Step 3: Build a 5-Milestone Delivery Plan

To move from broad ambition to controlled delivery, we introduced a structured, milestone-driven approach.

5-Milestone Delivery Plan

Moving from broad ambition to controlled execution, we structured the project into five distinct phases. This milestone-driven approach ensured stability at every step, mitigating risk and building momentum toward launch.
Milestone 1 - Foundation

We stabilised the base of the platform:

● Efficient development environment setup
● Alignment across environments
● Structured content migration

This created the groundwork for everything that followed.
Milestone 2 - Data Integrity

Next, we tackled the heart of the platform: data reliability.

● Fixed PIM imports
● Ensured consistency across systems

Without this step, nothing else would function correctly.
Milestone 3 - Core Experience

With stable data, we rebuilt the heart of the platform:

● Fully functional product catalogue
● Reliable search experience
● Reliable and tested integrations

The platform became not just usable, but powerful.
Milestone 4 - Frontend & UX

We aligned every visual and interactive element with the iGuzzini brand:

● Homepage and navigation improvements
● Responsive design fixes
● Marketing content integration

At this stage, the platform didn’t just work, it felt right.
Milestone 5 - Ready for Launch

Final preparation for go-live:

● End-to-end testing and fixes
● Performance optimisation
● Production rollout.

The Turning Point: From Coordination to Confidence

The milestone approach did more than organise delivery - it changed the dynamic of the project:

From reactive proactive collaboration
From uncertainty clear, shared priorities
From fragmented work coordinated progress

Every milestone reduced risk and increased value. The partnership became a model of structured agility.

The Result: A Successful Launch Built on Partnership

By working together with clear milestones and shared ownership, we delivered a measurable impact on time.

On-Time MVP Launch

● The team delivered the MVP on time, meeting the fixed deadline in just 10 weeks.
● Reduced launch risks within weeks of takeover

Platform Stability & Reliability

● 100% restoration of product data imports
● Reduced critical system errors by ~90%
● Achieved fully synchronised environments (Dev / QA / Prod)

Data Integrity & Accuracy

● Processed and validated thousands of product records and accessories
● Eliminated inconsistencies across PIM, CMS, and search indexing
● Improved data reliability to production-ready standards

Performance Improvements

● Reduced page load times by 30–50% through optimisation and refactoring
● Optimised heavy database queries, significantly improving backend performance
● Improved search response times by ~40%

User Experience Impact

● Delivered a fully responsive experience across all devices
● Increased product discoverability via structured catalogue and search
● Reduced friction in user journeys (navigation, filtering, product access)

Feature Enablement

● Functional product catalogue
● Advanced search capabilities
● Key third-party integrations
● Enabled rollout of high-value features post-launch (e.g., regional catalogues, inspiration content)

Delivery Efficiency

● Transitioned from unstructured work to a milestone-driven delivery model
● Established parallel workstreams (bugs, performance, new features)
● Increased delivery predictability and stakeholder confidence

Business Impact

● Strengthened a premium brand relaunch
● Enabled faster time-to-market for new features
● Created a scalable foundation for global growth

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